Shipping & Return Policy

SHIPPING TO DENMARK

Packages will be shipped within 1-3 business days, unless otherwise stated. All packages are sent with DAO to the nearest parcel shop.

INTERNATIONAL SHIPMENT

For international shipping, the item must be purchased through the international site www.vestiairecollective.com. Here it is possible to get worldwide shipping.

RETURNS

There is a 14-day full return policy on all items purchased on Atelier MM's website. This does not include items purchased through Trendsales or Vestiaire Collective. The period is calculated from the day you receive the order. When returning, please contact hello@atelier-mm.store. In the message, you must inform that you wish to make a return. A return form will then be sent by email. You must inform us about the return no later than 14 after the purchase was made. After you have informed the return items must be shipped to us within the following 14 days. It is recommended that it is shipped with DAO as both parties here regularly receive notification of the status of the shipment. It is the customer's responsibility to pay the shipment cost for the return package, and that the package arrives and is safely and intact. Packages sent on COD are not accepted.

CONDITION OF RETURN ITEMS

You are only liable for any deterioration in the value of the product, which is due to handling other than what is necessary to determine the nature of the product, its properties and the way in which it looks. In other words - you can try the item in the same way as if you tried it in a physical store. If the item has been tested in addition to what has been described above, we consider it to be used, which means that upon cancellation of the purchase, you will only get part or none of the purchase amount back, depending on the commercial value of the item. In order to receive the entire purchase amount back, you must therefore do the same as you can in a physical store. You may try on the item at home, like in a fitting room of a store, but not take it into actual use.

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